GST Slashed, But Prices Haven’t? Don’t Rush to Shop Until You Read This!
Yes, GST rates have officially been reduced across hundreds of essential and consumer goods. But before you head out to your nearest supermarket or electronics store, here’s a reality check: many retailers across India are still selling products at old prices. Despite the government’s announcement, the benefits of reduced GST are not reaching consumers in full. This article breaks down what’s happening, how to verify GST pricing, and what to do if you feel cheated.
GST Reduced – What’s the Ground Reality?
The Indian government recently revised GST slabs, lowering tax rates on over 375 items including groceries, electronics, health insurance, and automobiles. Finance Minister Nirmala Sitharaman stated that nearly 99% of essential goods now carry lower GST. Prime Minister Modi even highlighted this in public meetings.
But on the ground, things look different.
Across cities like Delhi, Mumbai, Bengaluru, Hyderabad, and Kolkata, many consumers report that supermarkets and retail chains are still charging old prices. Even in Tier 2 and Tier 3 cities, shoppers are noticing no visible price drops.
Supermarkets Still Charging Old Rates?
Retail chains like Reliance Fresh, More, Spencer’s, Ratnadeep, and others are under scrutiny. In several stores, consumers say that GST cuts haven’t been reflected in the final billing. Some stores claim they’ll apply new rates only after old stock is sold out — which is against government guidelines.
According to the rules, even old stock must be relabeled with updated GST stickers. Failing to do so is a violation of consumer rights.
Viral Incidents and Public Reactions
A viral video from a supermarket shows a customer arguing with staff, saying, “I came to shop just to check if GST was reduced. Not even ₹1 was discounted!” This isn’t an isolated case. Social media is flooded with similar complaints:
Instagram Comments:
- “GST reduced only on paper. My bill looks the same!”
- “Why are stores still charging old rates? Where’s the benefit?”
- “Government says GST is down, but retailers didn’t get the memo!”
Twitter/X Posts:
- “#GSTScam – Bought groceries today, no change in price. Who’s monitoring this?”
- “Retailers pocketing the GST cut. Consumers need answers!”
Health Insurance: GST Cut, But Premiums Still High?
The government has slashed GST on health insurance policies. But most insurance companies haven’t reduced their premiums. Only a few providers have passed on the benefit. Others seem to be absorbing the tax cut into their profits.
If your health policy premium hasn’t changed, ask your insurer for a breakdown. You have the right to know whether GST benefits are being passed to you.
Electronics & Accessories: Still Paying More?
GST has been reduced on several electronics like TVs, refrigerators, washing machines, and mobile phones. But many stores haven’t updated their pricing. Before buying, check the GST rate on your invoice. If it doesn’t match the new slab, you can raise a complaint.
Car Prices: The Only Sector Where GST Cuts Are Real
Unlike other segments, automobile companies have responded quickly. Brands like Mahindra, Tata, and Toyota have slashed prices significantly:
- Mahindra models: up to ₹1.5 lakh discount
- Tata Nexon, Harrier, Safari: ₹1 lakh+ price drop
- Toyota Fortuner variant: ₹3.49 lakh reduction
Experts say this is the best time to buy a car if you’ve been waiting for a price correction.
What Can You Do If GST Isn’t Applied?
If you suspect that a retailer is not applying the revised GST rates, here’s what you can do:
✅ Step-by-Step Complaint Process:
- Check your bill – Look for GST breakdown and rate applied.
- Speak to store management – Ask why the new rates aren’t reflected.
- File a complaint with:
- National Consumer Helpline: Call 1800-11-4000 or visit consumerhelpline.gov.in
- GST Portal: gst.gov.in → Use “Raise Complaint” section
- Email CBIC: cbecmitra.helpdesk@icegate.gov.in
You can also tag official handles on social media:
- @FinMinIndia
- @GST_Council
- @ConsumerVoiceIn
Pro Tips for Shoppers Across India
- Always ask for a printed bill with GST details.
- Compare prices online before visiting physical stores.
- Follow updates from the GST Council and Ministry of Finance.
- Use price comparison apps to verify discounts.
🗣️ Final Thoughts
GST cuts are meant to benefit the common man. But if retailers and service providers don’t pass on the savings, it defeats the purpose. As a consumer, you have the right to demand transparency. Don’t hesitate to raise your voice, file complaints, and share your experience online.
Let’s make sure GST benefits reach every Indian household — not just remain on paper.
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